1- No cancellation or change is allowed after ordering.
2- The order must be opened while the courier is present.
3- Refunds in case of a defect are only possible during the presence of the courier (without paying shipping costs).
4- Refunds in any other case are only possible during the presence of the courier (with paying shipping costs).
5- Exchanges are available upon notification on the same day.
6- If you face any problems, please call our help center
7- If you wish to return after the courier has left, returns will be made through our branches only.